WISPAPER PRIVACY POLICY

We value your privacy and are committed to protecting your personal information responsibly and transparently. This Privacy Policy describes how we collect, use, share, and protect your information when you visit, register with, or use our website and Services. By accessing or using the Site, you agree to this Privacy Policy.

1. Definitions

• Personal Information (PI): Information that relates to an identified or an identifiable individual (e.g., your name, email address, physical address).
• Non-Personal Information: Any information other than Personal Information that we may collect, such as aggregated or anonymized data.
• User Content: Any questions, prompts, files, or information you submit to the Services (e.g., AI search queries, documents uploaded to the AI Knowledge Base).

2. Limitation on Access by Minors

Services are not intended for children under sixteen (16) years of age. No one under age 16 may provide any information to or on our Sites. We do not knowingly collect Personal Information from anyone under 16 without verifiable parental consent.

• If you are under eighteen (18) years of age, please obtain your parent or legal guardian's consent prior to using the Services.
• If you are under 16, do not use or provide any information on our Site or through any of its features.
• If you believe we might have any information from or about a child under 16, please contact us immediately using the contact information detailed in the 'Contact Us' section below, and we will delete that information immediately.
• If you are under eighteen (18) years of age, you (or your parent/legal guardian) may request that WisPaper remove content or information about you that is posted on the Site.

3. Information WisPaper Collects

We collect Personal Information about you in three primary ways: (i) information provided directly to us by you; (ii) information provided to us from third-party sources; and (iii) information collected by automated technologies when you use our Site or the Services.

A. Information Provided Directly to Us

This includes information you provide when registering an account, purchasing a subscription, or communicating with us:

• Contact and Account Information: Name, email address, username, password, educational or professional affiliation, field of study, and communication preferences.
• User Content (Submissions):
  • The prompts you enter into our AI features (AI Search/Summary).
  • Files and documents uploaded to your AI Knowledge Base.
  • Search queries and papers you save, favorite, or receive as email alerts.
  • Feedback or questions you send to us.
• Payment Information: Billing address and payment details (processed by our third-party payment providers).

B. Information Collected by Automated Technologies

We collect data automatically using cookies and similar tracking tools ("Cookies").

• Browsing and Usage Information: IP address, browser type and version, pages and content that you visit on our Sites, the state and country from which you access our Sites, and browsing and search history.
• Device and Connection Information: Operating system, unique Device identifier, and usage data and performance information (e.g., features used, URL clickstream data).
• We use Cookies to enhance or personalize your experience and monitor and track your Site usage.

4. How We Use Collected Information

We use your Personal Information and Non-Personal Information for the following purposes:

• Deliver and manage the Services;
• Personalize and improve user experience;
• Process payments and account administration;
• Communicate with you regarding your account or updates;
• Conduct analytics and research on anonymized data;
• Detect, prevent, and investigate fraud or misuse;
• Comply with applicable legal obligations.

5. Sharing and Disclosure of Your Information

We may share or disclose your information in the following ways:

• Internal Use: Personal information may be shared with employees, agents, administrators, and affiliated companies for service delivery and internal administration.
• To Third-Party Providers: With third-party vendors, consultants, and other service providers who need access to such information to perform work on our behalf (e.g., payment processing, web hosting, analytics).
• Legal Compliance: In order to comply with our legal obligations, we disclose your personal data to respond to legal process (such as a search warrant, subpoena, or court order) and provide information to law enforcement agencies or other governmental authorities.
• Business Transfers: In the event that substantially all of WisPaper's assets are acquired (e.g., through a merger or acquisition), your personal information may be one of the transferred assets.
• With Your Consent: We only share your personal information with parties outside of WisPaper with your consent.
• Public Forums: If you voluntarily submit any Personal Information for posting on our Sites in a public forum, such information will be publicly available and can be collected and used by others.

6. Data Retention, Review, and Change

• Data Retention: We retain your Personal Information for as long as it is reasonably necessary for a legitimate business purpose. We may dispose of or delete any such information at any time, except as required by law.
• Access, Correction, and Deletion: We securely anonymize Personal Information for service improvement when no longer needed, using industry-standard methods. You may exercise your rights, subject to applicable laws, to request that we delete or restrict access to your personal data. We may need to retain it for legally permitted purposes (e.g., compliance with a legal obligation).
• We hereby disclose and warrant that certain data processing operations may involve cross-border transfers undertaken in compliance with the applicable data protection laws and regulations of the relevant jurisdictions.

7. Singapore Privacy Rights (PDPA Compliance)

As a company registered in Singapore, we adhere to the Personal Data Protection Act 2012 (PDPA). You have the following specific rights:

• Right of Access and Correction: You have the right to request access to and correction of your personal data held by us.
• Right of Withdrawal of Consent: You have the right to withdraw your consent to the collection, use, or disclosure of your personal data at any time, subject to legal and contractual restrictions. Please note that withdrawing consent may affect our ability to provide certain services to you.

8. Security

We implement security measures designed to protect the Personal Information it collects through the Site. We encrypt the transmission of information through the Site by using secure socket layer (SSL) technology. However, given the nature of communications and information processing technology, we cannot guarantee that information will be absolutely safe from intrusion by others.

9. Changes to This Privacy Policy

We may change this Privacy Policy from time to time. If we make material changes to how we treat your Personal Information, we will endeavor to provide prompt additional notice (e.g., via email to the primary address specified in your account or through a prominent notice on our homepage) one month prior to the date the changes will become effective. If you disagree with the changes, you should deactivate your account and immediately cease using our Services.

10. Contact Us

If you have any questions, comments, complaints, or requests regarding this Privacy Policy or our processing of your information, please contact our Data Protection Officer at the following:

Data Protection Officer (DPO)
Atom Infinite Pte. Ltd.
Email: privacy@atominfinite.ai
Response time: within 14–30 business days.

Appendix: GDPR and CCPA Rights

If you are located in the European Union or California, you are entitled to the following rights:

Under GDPR (EU):

• Access, rectify, or erase your data;
• Restrict or object to processing;
• Port your data in a machine-readable format;
• Withdraw consent without affecting prior lawful processing.

Under CCPA (California):

• Know what personal data is collected and how it's used;
• Request deletion of your personal data;
• Opt-out of data sale (WisPaper does not sell personal data);
• Non-discrimination for exercising privacy rights.